Easy Time Management

Easy Time Management

Every person in every organization is well aware that by adopting even the most basic time management techniques they can become more effective, and hence more productive. Even if they don’t actually do it. For professional service firms it is especially important....

Feedback Should Be Clear and Actionable, Not “Nice” and Vague

This tip is adapted from “Are You Sugarcoating Your Feedback Without Realizing It?,” by Michael Schaerer and Roderick Swaab Many managers sugarcoat tough feedback, either to avoid retaliation or to protect employees’ feelings. But research shows that managers tend to...

What Happens Next? — Shell Oil’s Use of Scenario Planning

You’ll recognize the familiar way to tell an optimist from a pessimist. Give each a glass of water filled to the halfway point and ask them to describe it. The optimist says the glass is “half full”, the pessimist says it’s “half empty”. From this you can extrapolate...