Turn Supervisors into Coaches

It has been demonstrated across a number of industries that team performance can be enhanced through the application of external coaching. The members of a team will collectively “lift their game” and productivity increases are the norm. However, the degree of...

What Happens Next? — Shell Oil’s Use of Scenario Planning

You’ll recognize the familiar way to tell an optimist from a pessimist. Give each a glass of water filled to the halfway point and ask them to describe it. The optimist says the glass is “half full”, the pessimist says it’s “half empty”. From this you can extrapolate...